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Contact Information
This page provides answers to frequently asked questions regarding how to contact us or where to mail information.

Toll-Free Customer Service: 800-649-9121
Eligibility & Financial Services 888-464-8837
Fax Number: 949-809-8938
Web Site Address www.pinnacletpa.com
E-Mail Addresses: Customer Servicecustomerservice@pinnacletpa.com
Retiree Billingfinance@pinnacletpa.com
Web Supporthealthview@pinnacletpa.com
Physical Address: 15525 Sand Canyon, Irvine, CA 92618
Mailing Address P.O. Box 2220, Newport Beach, CA 92658
Where Do I Mail Medical Claims? P.O. Box 2220, Newport Beach, CA 92658
Are Claim Forms Required? No. Claim forms are not required but all bills must be itemized and a Healthcare ID Number must be included on all bills and correspondence in order for us to process them. Must have authorized bill and CPT codes. It must include providers name and Tax ID Number.
Are Claim Forms Required for FSA/HRA? Yes, see Online Form Tab FSA/HRA claim form.